Today’s Guest, Ryan Stannard
Ryan is the man behind Stannard Family Homes, a custom home building company based in Adelaide, South Australia. Starting his career as a carpenter, Ryan built his way up into a successful business that serves clients with tailor-made homes. Despite not initially seeing himself as a “systems person,” Ryan has embraced systemization to ensure the continuity and scalability of his business, which now boasts a revenue of about $15 million.
Interview Takeaways:
1. Investing in Systems
The effort put into documenting systems and processes is justified by the time and resources saved in the long run. It streamlines onboarding, minimizes redundant questions, and ensures business continuity.
2. Cultural Shift
Stannard Family Homes cultivated a systems culture where team members are encouraged to contribute to systems development and refinement, promoting ownership and accountability.
3. Transformative Impact
Ryan highlights that documenting systems exposed inefficiencies and opened up opportunities for delegation and improvement, emphasizing that systemization is an ongoing, dynamic process.
4. Empowering Successors
He shares a success story where his daughter became a competent manager by engaging deeply with the company’s systems, illustrating the potential of systems knowledge in grooming future business leaders.
5. Qualities of a Systems Champion
The ideal Systems Champion is open-minded, a thorough listener, able to challenge assumptions, and quick to learn and adapt.
6. Right Time for Systems
Ryan advocates for implementing systems from the outset, demonstrating that with established systems, new arms or franchises of a business can be rapidly deployed.
7. Consistency is Key
Persisting with systems over time builds up significant efficiencies that transform the business.
8. Hiring Philosophy
Stannard Family Homes’ approach is to hire adaptable individuals who can be trained to follow established processes, rather than relying on prior expertise.
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About The Show
Business Processes Simplified
We interview industry experts and have them share their best small business systems and processes. This is the quickest, easiest and most efficient way to build a systems centered business.
