PODCAST: S2:E13
Today’s Guest, Renee Kelly
Renee Kelly is the founder and business owner of Lime Therapy, an allied health service with a diverse range of offerings including physiotherapy, occupational therapy, speech pathology, and more. Starting from humble beginnings as a single therapist working from a farm, Renee has grown Lime Therapy into a multidisciplinary service with nearly 40 team members, serving the community with passion and dedication.
Interview Takeaways:
1. Embracing Systems
Renee, initially skeptical about systems, has become an advocate after recognizing their value in providing consistent, high-quality service.
2. Catalyst for Culture Change
Through the SYSTEMology program, Lime Therapy developed a culture where systems thinking became integral to solving problems and leveraging opportunities.
3. Finding the Right Champion
The appointment of Kaleb as the Systems Champion was pivotal. His fresh perspective energized the team and allowed Renee and her husband to trust in the systems process.
4. Compounding Benefits
As more systems were implemented, the benefits compounded, resulting in time savings, reduced errors, and increased efficiency.
5. Investing in Systems
Renee advises trusting the SYSTEMology process, seeing it as a worthwhile investment that yields results beyond initial expectations.
6. The Role of Business Owners
Renee highlights the importance of business owner engagement in leading the cultural shift toward systemizing, reflecting Michael Gerber’s advice to David Jenyns.
7. A Future Driven by Systems
Looking forward, SYSTEMology has paved the way for Lime Therapy to pursue sustainable growth and consistent service delivery, all while fostering team development and engagement.
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About The Show
Business Processes Simplified
We interview industry experts and have them share their best small business systems and processes. This is the quickest, easiest and most efficient way to build a systems centered business.
