Today’s Guest, Kaleb Grant
Kaleb Grant is an Occupational Therapist at Lime Therapy Mildura with a unique role as their Systems Champion. With two years of experience since his graduation, Kaleb combines his clinical expertise with a passion for organization and efficiency. As the Systems Champion, he plays a crucial role in mapping out and refining business processes to support seamless operations and ensure high-quality patient care.
Interview Takeaways:
1. The Systems Champion Role
Kaleb’s role involves working closely with team members to understand and document Lime Therapy’s processes. This position is vital for new therapists, business clarity, and quality of service.
2. Importance of Systemization
The transition from technician to business owner can be challenging. Having systems in place early on can help individuals understand the business side of operations and improve overall efficiency.
3. Strategy for Creating Systems
Kaleb highlights the importance of starting with Critical Client Flow (CCF) to maintain focus on essential business processes and avoid getting lost in the breadth of potential systems to be documented.
4. Process Documentation
He advises not to aim for perfection in the early stages. Instead, capture the predominant way tasks are completed, then refine over time.
5. Empowerment through Systems
Systems and processes serve as empowering tools for team members, providing clear guidelines that boost confidence and efficiency.
6. Future-Focused Systemization
While SYSTEMology was initially aimed at business owners, Kaleb exemplifies the Systems Champion as a key leverage point, emphasizing the role’s significance in future-proofing business operations.
7. Advice for Systems Champions
Encourages individuals to be open to the process and to the value that thorough systemization can bring, explaining how it can be an exciting and rewarding journey.
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About The Show
Business Processes Simplified
We interview industry experts and have them share their best small business systems and processes. This is the quickest, easiest and most efficient way to build a systems centered business.
