Frequently Asked Questions

How Do I Get in Touch?

You can reach us by visiting our contact page at SYSTEMology.com/support or systemHUB.com/support. You can also use the chat widget on any of our pages or from within your systemHUB account, or email us at [email protected], and a team member will get back to you as soon as possible.

What Payments Do You Accept?

We accept payments by credit or debit card only.

Do You Have Payment Plans?

For systemHUB subscriptions, you can choose to pay either annually or monthly. On our pricing page, you can toggle between these options to compare pricing: https://www.systemHUB.com/pricing/

Where’s Your Privacy Policy?

You can review our privacy policy, including how we handle your data, on this page: https://www.SYSTEMology.com/privacy/

Is There a Free Trial Available?

Yes! You can sign up for a free 30-day trial of the systemHUB software on the trial page here: https://www.systemHUB.com/trial/

Can I Collaborate with My Team Using This Software?

Yes! You can comment and notify team members of any changes within a system by tagging them in the comments. Additionally, you can track team agreements using the agreement logs or registers, and monitor training progress through the learning track logs or registers within your account.

Can I Take My Systems with Me If I Cancel?

Yes, you can download all of your content from the platform using the Print Manuals feature. This allows you to export all content into a PDF document.

Are Your Prices in USD?

Yes, our prices are in USD.

Is GST (Australia) Applicable?

In Australia, a 10% GST is applicable on purchases.

Is There a Mobile App?

We don’t have a mobile app, but our website is mobile-responsive and will still display well on smaller screens. That said, we still recommend using systemHUB on larger screens, such as computers, laptops, and tablets.

While systemHUB is mobile-responsive and displays well on mobile phones, editing systems on a phone can be challenging. Viewing systems, however, will be fine.

Can I Use It for Non-systemHUB Users? (External Share Links & QR Codes)

Yes, you can share systems with non-systemHUB users by generating share links. This allows them to view the shared system in its entirety without needing an account.